We provide reliable over-the-phone interpretation services that facilitate immediate communication for businesses, healthcare providers, and individuals.
This service is essential for scenarios where face-to-face interaction is not possible, enabling swift and effective dialogue across languages.
Our professional interpreters ensure accurate translations, helping you connect with clients and partners seamlessly, no matter the distance.
Immediate Communication, Anytime
Qualified interpreters available 24/7
Quick response times for urgent requests
Wide range of languages to choose from
Confidential service for sensitive conversations
Cultural nuances considered for accurate messaging
Customizable solutions for diverse industries
Our Process
01
Request Submission
Clients submit their interpretation needs through our easy-to-use platform
02
Interpreter Assignment
A qualified interpreter is matched based on language and subject expertise
03
Connection Setup
Clients receive a call to initiate the interpretation session
04
Interpretation Session
The interpreter facilitates the conversation in real time
05
Feedback Collection
Gathering insights from clients to improve future services
Technology We Use
To enhance our over-the-phone interpretation services, we leverage advanced communication technology:
- Dedicated Phone Lines: Ensuring secure and clear audio connections for every call.
- Mobile Apps: Allowing clients to connect with interpreters via their smartphones for convenience.
- Recording Solutions: Optional recordings of sessions for quality assurance and review purposes.
Quality Assurance
Our commitment to quality assurance means that we prioritize the accuracy and clarity of every interpretation regardless of the location. We regularly assess interpreter performance and gather client feedback, ensuring that our services meet the highest standards.
Industry Certifications
Mind Words Group (MWG) adheres to the highest standards of quality, supported by certifications such as:
- ISO 9001 Certification: Demonstrating our commitment to quality management practices.
- Qualified Language Professionals: Our editors and linguists hold relevant certifications and degrees in translation and editing.
Frequently Asked Questions
Absolutely! We can set up regular sessions with the same interpreter to ensure continuity in communication.
Cancellations can be made, but please notify us as soon as possible. Last-minute changes may incur fees.
We prioritize your privacy and confidentiality, employing strict measures to protect sensitive information during each call.
To initiate the process, simply scroll down on the page and request a quote with your specific requirements. Our team will guide you through the next steps and get you started.
Get In Touch
If you’re ready to expand your reach and communicate with a global audience, let us help you deliver your message with clarity and precision.